Terms & Conditions

1. Introduction

Welcome to IELTS Cambridge. These Terms and Conditions govern your access to and use of www.ieltscambridge.com and the educational services available through our platform.

Our services may include computer-based IELTS mock tests, practice tests, educational materials, performance reports, online learning resources, and other related services.

By accessing our website, registering for an account, or purchasing a service, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the relevant services.

2. Eligibility and User Accounts

Users must provide accurate and up-to-date information when registering or making purchases.

Where a user is below the legal age required to enter into a transaction, a parent or legal guardian must provide the necessary consent or assistance as required by applicable law.

You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account, subject to applicable law.

You must notify us promptly if you become aware of unauthorized access to your account.

3. Services Offered

IELTS Cambridge provides online IELTS preparation and practice services, which may include:

• Computer-based IELTS mock tests.
• Listening, Reading, Writing, and Speaking practice.
• Test results and performance reports, where available.
• Free practice tests and introductory services.
• Other educational resources described on the website.

The features, availability, price, validity period, and conditions of each service will be displayed on the relevant service or purchase page.

Any service that is not explicitly offered for sale through our website should not be assumed to be included in a purchase.

4. Registration and Purchase Process

To purchase a paid service, users may be required to register, select a service, review the displayed price and conditions, provide the necessary information, and complete the payment process.

Before confirming a purchase, users should check the selected service, price, currency, access conditions, and any applicable validity period.

An order is considered paid when the payment is successfully confirmed by the relevant payment provider or our system.

We reserve the right to investigate and address duplicate orders, incorrect charges, suspected fraudulent transactions, or technical errors, subject to applicable law.

5. Pricing and Payments

Prices will be displayed on the relevant website pages or checkout screen.

Unless otherwise stated, the displayed price applies to the specific service described on that page. Prices and promotional offers may change for future purchases.

Payments may be processed through third-party payment service providers, including PayHere where available.

By completing a purchase, you authorize the applicable payment provider to process the payment for the selected service.

Payment processing is subject to the relevant provider's terms, security procedures, and verification requirements.

We do not guarantee that every payment attempt will be successful. If a payment is debited but the service is not activated, please contact us with the transaction reference so we can investigate.

6. Access to Digital Services

Access to paid tests and other digital services will be provided according to the description and conditions displayed at the time of purchase.

Some services may be available immediately after payment confirmation, while others may require account verification or additional processing.

Users must have a compatible device and a suitable internet connection to access online services.

We will make reasonable efforts to maintain the availability of our platform. However, temporary interruptions may occur because of maintenance, technical problems, connectivity issues, or circumstances beyond our reasonable control.

7. Mock-Test Results and Educational Disclaimer

Our mock tests and practice services are intended to help users prepare for the IELTS examination and understand their current performance.

Practice results, estimated band scores, feedback, and performance reports are educational indicators. They are not a guarantee of the score a user will achieve in an official IELTS examination.

Actual examination results may differ depending on individual performance, examination conditions, assessment procedures, and other factors.

IELTS Cambridge does not guarantee admission to a university, employment, immigration approval, or any particular examination result through the use of its services.

8. Intellectual Property

Unless otherwise stated, the website's original text, design, graphics, software, and educational materials are owned by or licensed to their respective rights holders.

Users may access the materials for their personal educational purposes, subject to the applicable service conditions.

You must not copy, reproduce, distribute, sell, publish, or commercially exploit website materials without the necessary authorization from the relevant rights holder.

Official IELTS materials, trademarks, and third-party content remain the property of their respective owners.

9. Acceptable Use

Users agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to accounts, systems, or data.
• Interfere with the website's security or operation.
• Share account credentials in a way that violates the applicable service conditions.
• Copy, redistribute, or commercially exploit paid test content without authorization.
• Submit false information or engage in fraudulent payment activity.
• Use automated methods to interfere with the normal operation of the platform.

We may restrict or suspend access where reasonably necessary to protect the platform, other users, or our legitimate interests, subject to applicable law.

10. Refunds and Cancellations

Refunds and cancellations are governed by our Refund and Cancellation Policy, available at:

https://www.ieltscambridge.com/refund-policy

Please review that policy before purchasing a paid service.

Nothing in these Terms and Conditions removes any consumer rights that cannot lawfully be excluded.

11. Third-Party Services

Our website may contain links to external websites, including universities, educational organizations, examination-related services, and payment providers.

We do not control all third-party websites or services and are not responsible for their independent policies, content, availability, or decisions.

Any transaction conducted directly with a third party may be subject to that third party's terms and conditions.

12. Limitation of Liability

To the extent permitted by applicable law, IELTS Cambridge will not be liable for losses arising from circumstances beyond its reasonable control, including third-party service interruptions, internet connectivity failures, or unauthorized access resulting from circumstances outside our reasonable control.

Nothing in these Terms and Conditions excludes liability that cannot legally be excluded or limits any mandatory consumer rights.

13. Privacy

Personal information is handled in accordance with our Privacy Policy:

https://www.ieltscambridge.com/privacy-policy

By using our services, you acknowledge that personal information may be processed as described in that policy and as otherwise permitted or required by applicable law.

14. Changes to Services and Terms

We may update our services, website features, pricing, or these Terms and Conditions when necessary.

Where appropriate, significant changes will be communicated through the website or other suitable channels.

Updated terms will be published on this page with a revised date. Changes will not remove rights that users are entitled to retain under applicable law.

15. Governing Law

These Terms and Conditions will be interpreted in accordance with the laws applicable to the business and transaction, including the laws of Sri Lanka where applicable, subject to any mandatory legal protections available to users in their jurisdiction.

16. Contact Information

For questions about these Terms and Conditions, purchases, or access to our services, please contact:

Email: info@ieltscambridge.com
Website: https://www.ieltscambridge.com/